FAQ

Frequently Asked Questions

We service the Greater Toronto Area, including Pickering, Ajax, Oshawa, Mississauga, Milton, Oakville and Burlington. Please contact us if your area is not listed.

Letting a stranger into your home is a matter not to be taken lightly. For this reason, our cleaning professionals undergo a detailed background and reference check in order to provide you with the safest experience.

We recommend that you keep all your pets away from the designated cleaning areas until we are finished. This would keep them from harm’s way and avoid any unplanned situations.

Although it is not necessary for you to be there while we revamp your space. We invite you to standby and observe our cleaning professionals do what they do best.

Our costs are dependant on the total amount of space we cover, since we cater to both residential and commercial clients. You can get a quick custom quote by contacting one of our team members. We can then discuss exactly what type of cleaning fits your needs and devise a cleaning plan.

We are extremely confident that our cleaning professionals will leave your property sparkling clean. However, if you are not happy with our performance, please contact us within 24 hours and we will come back to make things right at no cost to you.

Absolutely! If you prefer that we start at a specific time, please let us know in the “Notes” box at the checkout.

Our time on-site will be based on the level of cleaning you select and the extras (if any) you order. We ensure and guarantee the quality of our service. If you aren’t satisfied, we’ll come back and make sure to address your concerns. 99% of our customers are repeat customers.

We understand emergencies can happen at unforeseeable times, if you need to cancel or reschedule, please inform us 24 hours before your scheduled cleaning.

Absolutely! You can request a recurring cleaning on a weekly, no weekly or monthly basis. Depending on how often you’d like a cleaning, you can expect to save more.

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A CUT ABOVE

Our Goal

To change the game of the residential and commercial cleaning industry by providing the highest level of customer service and quality of work. Our goal is to treat each client as a celebrity and provide them with the same treatment.

Our Promise

To provide All-star cleaning services through an unparalleled level of professionalism, supported by a flexible online and offline approach so you can make time for what matters most.

Our Commitment

To dedicate ourselves with providing you with highest level of service and guarantee your happiness.

Our

GUARANTEE

We provide a 100% satisfaction guarantee. If you’re unhappy with our work we’ll give you a full refund or a re-do. Our business was built on community reputation and that means everything to us.

Cleaning Service

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